Scout AI

Privacy Policy

Last updated: July 30, 2026

1. Introduction

Scout AI (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website, join our waitlist, or subscribe to the Scout AI platform (“the Service”).

2. Information We Collect

Waitlist Signups

When you join our waitlist, we collect your email address. We use this solely to notify you about early access availability and product updates related to Scout AI.

Account Registration & Payments

When you create an account and subscribe, we collect your name, email address, and payment information. Payments are processed securely through Stripe, our third-party payment processor. We do not store your full credit card details on our servers. Stripe’s use of your personal data is governed by their Privacy Policy.

Usage Analytics

We use Umami, a privacy-friendly analytics tool, to understand how visitors interact with our site. Umami does not use cookies, does not collect personally identifiable information, and does not track users across sites. All analytics data is anonymized and self-hosted.

Service Usage Data

When you use the Service, we may collect data about your usage patterns, including features accessed, searches performed, and reports generated. This data helps us improve the Service and your experience.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process payments and manage subscriptions
  • Send service-related communications (e.g., waitlist updates, billing notices)
  • Respond to your inquiries and support requests
  • Analyze usage trends to enhance the product
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

  • Service providers: We share data with trusted third parties who help us operate the Service (e.g., Stripe for payments, Umami for analytics). These providers are contractually bound to use your data only as necessary to provide services to us.
  • Legal compliance: We may disclose information if required by law, regulation, or legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you before your data is subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Waitlist emails are retained until you unsubscribe or request deletion. We may retain certain data as required by law or for legitimate business purposes (e.g., financial records).

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, or port your data, and the right to object to or restrict certain processing. To exercise these rights, contact us at privacy@getscoutai.app.

8. Cookies

Our website does not use tracking cookies. We use Umami for analytics, which is cookie-free and privacy-respecting. Any session-related storage is strictly necessary for the functioning of the Service (e.g., maintaining your logged-in session).

9. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on our website. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact

If you have questions or concerns about this Privacy Policy, contact us at privacy@getscoutai.app.